Like the chatbots, they not only improve user retention, but also increase the information accuracy and diversity a user can have. Gartner predicts that personal assistants are mainstream by 2020 and move into many living rooms and offices. Systems that make use of this trend are primarily digital assistance systems for health, finance and purchasing. Personal Analytics enables personalized forecasts to be made for the user. The next few years of the workplace will be dominated by analysis. Segments, clusters and interrelationships are automatically taken into account during the analysis and are included in the analysis result. The method not only reduces the time spent on data analysis, but also dramatically reduces the error rate.

The вЂњaugmented data discoveryвЂќ trend will gain momentum within the next two to five years and fundamentally change processes. In times of Big Data, data needs to be analyzed faster and more efficiently. The following trends can be identified for the digital workplace: Plateau of Productivity: The new possibilities offered by the technology are accepted as advantages and business processes are developed.Slope of Enlightenment: The new technology is considered realistically with its strengths and weaknesses in this phase.Trough of Disillusionment: As the technology cannot meet the expectations built up previously, the attention of disappointed enthusiasts and media representatives sinks to the low point.Unrealistic and enthusiastic expectations are published and discussed. Peak of Inflated Expectations: The technology is at the summit of attention.Innovation Trigger: Becoming aware of the technology and first projects that arouse considerable public interest.

Gartner Hype Cycle for the Digital Workplace 2017 (Source: Gartner Inc.)ДЄs is customary in the Gartner Hype Cycle, the technology considered is divided into: In this way, the commitment and the satisfaction of the employees can be increased. The Hype Cycle is designed to help entrepreneurs identify trends at an early stage and integrate them into their business processes. has therefore published its own hype cycle on the subject of Digital Workplace 2017 and has compiled the main emerging technologies. The possibilities of such a digital workplace are manifold. They want to be more flexible, mobile and digital. But not only will processes and products become digital, the workplace of the future will also change in the drastically.Д«ut companies must not forget one thing: the employees donвЂ™t want to be left out in this increasingly agile and innovative environment. The unlimited availability of data and information is transforming business models. More and more companies are gearing their processes up for digital transformation.

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